How to Compare Branding and Website Quotes

Two proposals for the same rebrand can describe two different jobs. Before you compare fees, find out which decisions each studio takes on, which it leaves to you and what each quote leaves out.

Sections

Two studios have quoted for the same rebrand. One fee is a fraction of the other. One promises a new identity and thirty pages. The other starts with interviews and product architecture and proposes a smaller first release. Both portfolios look good, and the board needs a choice.

A fee means something once you know which decisions each supplier is responsible for, and what happens if one of those decisions turns out wrong.

Start with the method in our guide to choosing a branding studio. Send every studio the same brief and lay the quotes side by side in six lines. This guide adds the sheet that goes underneath, a map of who decides what in each proposal.

Split each proposal into four layers

Read each proposal and sort every line of it into one of four layers.

Four layers of a brand or website project

  • Strategy

    Decides the primary audience, the offer, the position and what must be credible.

  • Narrative and content

    Turns those decisions into the evidence, the language and the pages the audience needs.

  • Design

    Gives the system its identity, interface and visual language.

  • Build and operation

    Turns the work into a site that runs, with analytics, forms, accessibility, search foundations and someone to maintain it.

A quote for design alone can be reasonable when the decisions underneath are already made. It cannot be set against a quote that also has to resolve product positioning, organise a technical evidence library, interview customers and build the site.

Mark who decides at each layer

A line such as “develop the messaging” can mean rewriting text you supply. It can also mean deciding which product, buyer and promise the business leads with. One label covers two levels of responsibility. For each layer in each proposal, ask the studio which of three things it is offering, and write the answer in the cell.

Three marks for each layer

  • Decides

    The studio researches the question, recommends an answer and takes it to your sign-off.

  • Executes

    The studio works from a decision your team has already made and supplies.

  • Left to you

    Your team or another supplier carries this layer.

Here is the sheet filled in for two quotes, as an illustration.

Layer Quote A Quote B Who signs off at your company
Strategy Left to you Decides CEO
Narrative and content Executes, from your text Decides, with interviews CEO and technical lead
Design Decides Decides CEO
Build and operation Executes, no migration Executes, with migration and handover Marketing lead

In this illustration Quote A costs less because your team carries the strategy and the writing. That is a fair quote if your team holds those decisions and has the time to write. If it has neither, add what it would take to get them before you compare Quote A with Quote B.

The four layers and three marks give you the questions to ask of any brand or website quote.

Check what each quote leaves out

A useful quote says what it excludes. Go through the list below for each proposal and mark every item as included, optional or left to you. Add the items left to you to the last column of the sheet.

Items quotes often leave out

  1. Writing for the website pages.
  2. A writing workshop with your team.
  3. Technical diagrams and illustrations.
  4. Translations.
  5. Photography and video.
  6. Animation.
  7. Moving content from the old site or CMS.
  8. Redirects from old addresses.
  9. Analytics events and form tracking.
  10. Accessibility testing.
  11. CMS setup, so your team can edit the pages.
  12. Search setup, from page titles and descriptions to a sitemap.
  13. Maintenance and updates after launch.

When we first set out our own landing-page offers, the versions differed by whether they included a writing workshop, analytics setup, CMS integration and search work. Two quotes for the same pages can differ in the same places, so mark those items first. An exclusion is fair when you can see it before the work starts. The risk sits in the ones nobody wrote down.

Why the lower quote can cost more

Picture a biotech company whose scientists describe a platform while customers buy its first ingredient. A low-cost build can reproduce the platform story faithfully and send every visitor to a general contact page. It can be well made and still leave buyers unsure what to buy. The expensive error sits underneath the design, in an untested decision about the company's front door.

The free Brand Strategy System puts the offer, the audience and the position before any expression, and records how confident the team is in each decision. You can make those decisions yourself or pay a studio to make them with you. Before you pay anyone to build them into dozens of pages, check that they exist and how much the team trusts them.

Ask each studio for a phased version

Ask every studio for its proposal in phases. The first phase should end at a decision milestone. The proposal should then show what can be built without further research and what optional work follows. Compare the matching phases across studios, layer by layer. A studio with a broader scope can then be judged on its first phase, without a request to discount the whole until it looks like the narrower quote.

A smaller job can be the right one. If the identity is credible and the buyer journey is confused, start with information architecture and a conversion brief. If investors keep misreading the company, examine the investment narrative before a visual redesign. If the business has pivoted, revisit the positioning and the offer before a new website goes live.

What moves the cost

No universal price exists for a rebrand or a website for a technical company. A short positioning engagement and a complete programme of strategy, identity, writing, design, build and rollout are different purchases. The number of pages is one variable. The amount of commercial thinking still open is often a larger one. How Deep Tech Brand and Pitch Work Is Scoped sets out the five things that move a scope, from the state of the story to what has to be made.

Agree one sentence before you choose

Before you approve a large commitment, ask the leadership team to agree one sentence. “We are commissioning this because [specific audience] currently cannot [specific behaviour], and success would look like [observable change].” If the room cannot agree that sentence, the decision it describes comes before the choice of studio.

When you want a proposal from us to set beside the others, start with how we work. We agree scope, responsibilities, outputs and fees before any work begins, so our proposal fits the same four layers.

Questions people ask

What should a board ask before approving a rebrand budget?

Which decision or buying behaviour the rebrand should improve, why the current brand cannot support it, what evidence sits under the new position, what is in scope and how the result will be judged. A preference for a new look gives the board nothing to judge the result against.

How can we reduce the cost of a rebrand and keep the strategy sound?

Keep the assets that still work, narrow the first release to the first buyer journey, agree the strategy before production, keep the review group small and separate launch work from later additions. Keep the technical review in scope, because it is what makes the result trustworthy.

How long does a full brand and website project take?

The timing depends on how much strategy is still open and on the research, technical review, writing, design, build and approvals involved. In our own website work, a focused landing page takes about four weeks and a full site eight to twelve weeks. Ask each studio for stages, dependencies and review windows, and compare those.

Can a specialist studio work with our internal marketing and design team?

Yes. A studio can supply strategy, a narrative audit, technical writing or a pitch system while your team owns design and build. Agree decision rights, editable files and review responsibilities at the start. The work should leave your team able to carry on without the studio.

Should we hire a marketing agency or a strategic communications studio?

A marketing agency usually runs demand generation, campaigns and channels over time. A strategic communications studio works on positioning and on the investor, buyer or board decisions, and the materials that carry them. Some companies need both. Ask whether too few qualified people are arriving, or the right people are arriving and stopping.

Sources and further reading

Before you hireHow to choose a branding studio for a science company

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